#30: Notes on German bureaucracy
It's worse than you think...
A couple of years ago, I urgently needed a Kitagutschein - a “daycare voucher” for my kids’ new kindergarten. I had emailed the Kitagutscheinstelle but hadn’t heard back.
So I called them.
They said I could come by the next day.
I showed up on time. My case worker found my email in her system, then disappeared into a back room. She returned five minutes…
